Privacy policy

Effective from March 14, 2015

Privacy and data protection.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. In compliance with the provisions of the Organic Law 15/1999 of December 13th, on Personal Data Protection, Aisoy Robotics, S.L. informs its customers that all personal data provided are stored through Shopify’s data storage, databases and the general Shopify application.

The purpose of this file is to manage your contractual relationship with us, as well as promotional activities and advertising coming from us or others, including the use of commercial messages via SMS, email, postal service, etc., that may be of your interest according to the study and segmentation of data collected while browsing the website, the data provided by filling in any form, including those arising from the business relationship or delivery of purchased products.

In compliance with the provisions of Law 15/1999 of December 13th, customers and users of www.aisoy.com may at any time exercise their rights of access, modification, cancellation and opposition of their personal data by writing to info @ aisoy dot com, , indicating name, username, user email, attaching a photocopy of the user ID card. In the event that the information supplied is related to a purchase, the Spanish legislation enforces us to maintain such information at least six years, consequently it cannot be deleted or modified in spite of the customer request.

In relation to the personal data included in the file, www.aisoy.com is committed to respect its confidentiality and use in accordance with the purpose of the file, and to comply with its obligation to keep it and adopt every measure to prevent alteration, loss, processing or unauthorized access, according to the provisions of the Regulation on Security Measures for automated files containing personal data, approved by Royal Decree 994/1999 of July 11.


Cookies.

In order to improve your browsing experience, manage the contents of your cart, offer our personal advice, and inform of our offers for online customers or partners, our website uses cookies implantation and IP storage devices. A cookie is a file deposited in your computer, and which sole purpose is to simplify your navigation through www.aisoy.com ( (this cookie cannot contain viruses or be executed since it is not an active file). Cookies can only be read by www.aisoy.com and by the user, and can be deleted at your request, by accessing the options of your browser. Look up the help menu for more information.

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits.
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
-cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite if the shop has a password, this is used to determine if the current visitor has access.


Third parties.

This website uses Google Analytics, a web analytics service provided by Google, Inc., a company whose headquarters is located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies” that are text files stored on your computer in order to help the website to analyze how users use the site. The information generated by the cookie about your use of the site (including your IP address) will be directly transmitted and stored by Google on its servers in United States. Google will use this information on our behalf in order to keep track of your use of the website, generating reports on the activity of the website and providing other services related to the activity of the website and the use of Internet. Google may transfer this information to third parties when required to do so by law or when those third parties process the information on behalf of Google. Google will not associate your IP address with any other data held by Google. You can refuse processing of the data or other information rejecting the use of cookies by selecting the appropriate settings on your browser. However, you should know that by doing so you will not be able to enjoy the full functionality of the website.

By using this website you consent to the processing of data about you by Google in the manner and for purposes described above.